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Latest news 16 Aug 2016 - ACA Pacific Appointed by Autodesk as Regional Value Added Distributor
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Privacy Statement

Contents for Privacy Statement

This site is owned and operated by ACA Pacific Technology (M) Sdn Bhd (168900-A). The purpose of this Privacy Statement is to inform you about the types of information we gather online about you when you visit www.acapacific.com.my ("our website"), how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information.

This Privacy Statement may change from time to time, so please check periodically. This Statement will explain the following regarding the treatment of data collected on our website:

1. Sites covered by this Statement
2. Information that we collect
3. Why we collect your information
4. How we use your information
5. Sharing your information
6. Protecting your information
7. Links to other websites
8. Changes to this statement
9. Contact us

1. Sites covered by this Statement
This Privacy Statement covers the collection and use of data on www.acapacific.com.my website only. This statement is applicable to all visitors. However, this statement does not cover any sites that visitors are directed to from this website. Please review the privacy statements maintained on these websites.

2. Information that we collect
We only collect general information regarding our visitors. The information collected includes: Personally Identifiable Information such as your name, mailing address, phone number, e-mail address, company, and job title. We request Personally Identifiable Information when you download information from our website, register for an event, fill out surveys and correspond with us. We also collect Personally Identifiable Information when you ask that we send products or information directly to other people; in these cases, we will collect the information you submit about the recipient.


3. Why we collect your information
Our primary goal in collecting information about you is to be able to provide you, our customers with superior service and to provide all visitors a smooth, efficient, and personalized experience while using our website. With this information, we will be able to provide you with the latest happenings and news on our promotions and offerings and other events.

4. How we use your information
We gather and use information in a number of ways, including the following:
Technical support: We may collect certain information when you request technical support for your ACA Pacific solutions and products This information is necessary to identify your systems, understand the configuration of the products, diagnose your questions, and provide solutions.

Online surveys and polling: We collect Personally Identifiable Information from visitors and customers who volunteer to complete surveys or participate in polls. We use this information to improve our solutions and services.

Newsletters and promotional e-mails: We collect Personally Identifiable Information when you ask to receive newsletters, promotional e-mails, and other information. We use this information to provide you the information you request.

Contact information: If you contact ACA Pacific, we may keep a record of your correspondence or comments, including Personally Identifiable Information. We use this information to help us provide better service in the event you contact us again.

5. Sharing your information
We do not sell, trade, or rent to others the Personally Identifiable Information that we collect online. Unless we have your permission, we will share the Information you provide online only with other ACA Pacific entities and/or businesses that provide services to ACA Pacific and only for the purposes described above. Where ACA Pacific engages third parties to perform services on our behalf, we will require them to observe the intent of this Privacy Statement.

From time to time, we may be required to provide your Information in response to a court order, subpoena, or government investigation. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release certain Personally Identifiable Information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of others and ourselves.

ACA Pacific or its related entities could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur, you should expect that ACA Pacific would share some or all of your Personally Identifiable Information to continue serving you and other users of our website.

6. Protecting your information
ACA Pacific acknowledges your trust and is committed to protecting the information you provide us. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.

7. Links to other/third-party websites
Parts of our website contain links to third-party websites for your convenience and information. If you use these links, you will leave the www.acapacific.com.my website. When you access a non-www.acapacific.com.my website, even one that may contain the ACA Pacific logo, please understand that we do not control the content and are not responsible for the privacy practices of that website. We suggest that you carefully review the privacy policy of each site that you visit. This Privacy Statement does not cover the information practices of those web sites linked to our website. These other websites may send their own cookies to users, collect data, or solicit personal information.

8. Changes to this Statement
If there are changes or additions to the terms of this Privacy Statement, ACA Pacific will post those changes here so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check this page before proceeding to use our Site. Regardless of any changes we make to our Privacy Statement, we will always use your Personal Information in accordance with the version of the Statement in place at the time you provided your information, unless you give your express consent for us to do otherwise.

9. Contact Us
If you have any questions or concerns about ACA Pacific's use of your information or about this Privacy Statement, please email to enquiry@acapacific.com.my




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  • ACA Pacific Technology (M) Sdn Bhd
  • + 60 (3) 7803 4600
  • + 60 (3) 7804 6017
  • Penang Office
  • + 60 (4) 619 2593
  • + 60 (4) 619 2693

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